Terms of service

Terms of Service

Last updated: 23 October 2026

Welcome to Tiny Rocker (tinyrocker.net), operated by Fire Entertainment Pty Ltd ("Tiny Rocker," "we," "us," or "our"), 166 Maroubra Road, Maroubra, NSW 2035, Australia. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Products Tiny Rocker sells rock and metal-inspired apparel and accessories for pets and babies, made to order through our print-on-demand partners. Product images are as accurate as possible, but slight variations in colour, print placement, and fabric may occur due to the nature of print-on-demand manufacturing.

2. Orders and Payment All prices are listed in the currency shown at checkout and include applicable taxes where we are required to collect them. Payment is processed securely through Shopify Payments at the time of order. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors, in which case you will be refunded in full.

3. Made-to-Order Production Because our products are made to order, there may be a short production period (typically 2–7 business days) before an order ships, in addition to shipping time. Estimated timeframes are shown at checkout and in your order confirmation email.

4. Import Duties and Taxes Orders shipped to the European Union, the United Kingdom, Norway, the United States, Canada, Australia and New Zealand arrive with any import charges already handled. Orders to other countries, including Mexico, Japan, Switzerland, Liechtenstein and Iceland, ship "duties unpaid" (DDU): the destination's customs may charge import duties, taxes (such as VAT or IVA) and a carrier handling fee, collected by the carrier on delivery. These charges are set by the destination government, are not included in our prices or shipping fees, are not collected by Tiny Rocker, and are the recipient's responsibility. Many single-item orders fall under the local tax-free limit, but we can't guarantee it. If a parcel is refused or returned because import charges weren't paid, the original shipping cost can't be refunded. See our Shipping Policy for details.

5. Intellectual Property All designs, graphics, logos, and content on this site are the property of Tiny Rocker / Fire Entertainment Pty Ltd or used under licence, and may not be reproduced, copied, or used without our written permission.

6. Age Requirements You must be 18 years or older, or have the permission of a parent or guardian, to place an order with us.

7. Limitation of Liability To the maximum extent permitted by law, Tiny Rocker is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Nothing in these terms excludes or limits any consumer guarantee that cannot lawfully be excluded under Australian Consumer Law or, where applicable, the consumer protection laws of the country you are purchasing from.

8. Changes to These Terms We may update these Terms of Service from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

9. Contact Questions about these terms can be sent to hello@tinyrocker.net.