Shipping policy

Shipping Policy

Last updated: 23 October 2026

1. Where We Ship Tiny Rocker ships to the United States, Canada, the United Kingdom, the European Union, Norway, Switzerland, Liechtenstein, Iceland, Australia, New Zealand, Japan and Mexico. Not every product is available in every country; the product page and checkout show what ships to your address.

2. Production Time Every item is made to order. Please allow approximately 2–7 business days for production before your order ships, in addition to the shipping time below.

3. Shipping Time Delivery estimates start once your order ships and vary by destination. As a general guide, most orders to the United States, Canada, Australia and New Zealand arrive within 1–3 weeks of ordering. Deliveries to the European Union can take longer, typically 13–35 business days from the order date. These are estimates only and can be affected by carriers, customs and peak seasons such as Halloween and the holidays.

4. Shipping Costs Shipping costs are calculated at checkout based on your order and destination. Some promotions include free shipping or a set shipping and admin fee, and these are shown clearly at checkout. We do not currently offer an expedited shipping option.

5. Import Duties and Taxes Orders shipped to the European Union, the United Kingdom, Norway, the United States, Canada, Australia and New Zealand arrive with any import charges already handled. Orders to other countries, including Mexico, Japan, Switzerland, Liechtenstein and Iceland, ship "duties unpaid" (DDU): the destination's customs may charge import duties, taxes (such as VAT or IVA) and a carrier handling fee, collected by the carrier on delivery. These charges are set by the destination government, are not included in our prices or shipping fees, are not collected by Tiny Rocker, and are the recipient's responsibility. Many single-item orders fall under the local tax-free limit, but we can't guarantee it. Checkout shows "import duties/taxes may be charged on delivery" for these destinations. If a parcel is refused or returned because import charges weren't paid, the original shipping cost can't be refunded.

6. Order Tracking You will receive a shipping confirmation email with tracking information as soon as your order leaves our fulfillment facility.

7. Multiple Items If your order contains multiple products, they may be fulfilled by different facilities and could arrive in separate packages at different times.

8. Contact Questions about shipping? Email hello@tinyrocker.net.